Gas Safe Registered · UK-Wide · 24/7 Emergency Cover

Privacy Policy

How we collect, use and protect your personal information when you use our website or contact us.

Last updated: 1 June 2026

Commercial Gas Contractor ("we", "us" or "our") is committed to protecting your privacy. This policy explains what personal information we collect, how we use it, and the rights you have, when you use our website at commercialgascontractor.co.uk or contact us about our services. We handle personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

Commercial Gas Contractor provides Gas Safe registered commercial gas services across the United Kingdom. For any questions about this policy or your personal data, you can reach us at [email protected] or on 08000 855 077. For the purposes of data protection law, we are the data controller for the information you provide to us.

What information we collect

We only collect information that we need to respond to your enquiry and provide our services.

  • Information you give us — when you complete a quote or contact form, send us an email, or call us, we may collect your name, company name, email address, telephone number, site location or postcode, and the details of your enquiry.
  • Information collected automatically — when you visit our website, our hosting provider may record standard technical information such as your IP address, browser type, device information and the pages you view, for security and to keep the site running reliably.

How we use your information

  • To respond to your enquiries and provide quotations.
  • To arrange, carry out and manage the services you ask us to provide.
  • To communicate with you about your enquiry, quote or work.
  • To keep records and meet our legal, safety and regulatory obligations.
  • To maintain the security of, and improve, our website and services.

Our legal basis for using your information

Depending on the situation, we rely on one or more of the following lawful bases under the UK GDPR: your consent; the need to take steps at your request before entering into, or to perform, a contract with you; our legitimate interests in operating and growing our business in a way that does not override your rights; and compliance with a legal obligation.

Cookies and similar technologies

Our website uses only the cookies necessary for it to function correctly. We do not use cookies to build marketing profiles. Our pages load fonts from Google Fonts, which may process limited technical data (such as your IP address) to deliver those fonts. You can control or delete cookies through your browser settings; doing so will not stop you using the essential features of our site.

Sharing your information

We do not sell or rent your personal information to anyone. We may share it with trusted suppliers who help us operate, such as our website hosting and email providers, and only so they can provide those services to us. We may also disclose information where we are required to do so by law, or to protect the safety, rights or property of our staff, customers or the public.

How long we keep your information

We keep personal information only for as long as is necessary for the purposes set out in this policy, including to provide our services, to maintain accurate business and safety records, and to comply with our legal obligations. When information is no longer required, we securely delete or anonymise it.

How we protect your information

We use appropriate technical and organisational measures to keep your personal information secure and to protect it against unauthorised access, loss or misuse. No method of transmission over the internet is completely secure, but we take all reasonable steps to safeguard the data you share with us.

Your rights

Under data protection law you have the right to access the personal information we hold about you, to have inaccurate information corrected, to request erasure or restriction of your information, to object to certain processing, to data portability, and to withdraw any consent you have given. To exercise any of these rights, please contact us at [email protected]. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection regulator, at ico.org.uk.

Other websites

Our website may contain links to external websites that we do not control. This policy applies only to our website, and we are not responsible for the privacy practices of other sites. We encourage you to read the privacy policy of any website you visit.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "last updated" date above.

Contact us

If you have any questions about this policy or how we handle your personal information, please contact us:

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